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Article How to provide better live chat at scale: introducing Zopim Premium
Customer service is all about the connection forged between a support agent and his customer. But…
Article 6 reasons to use live chat support software
Nowadays, consumer expectations of customer service have reached new heights—providing support via phone and email has…
Article The smart move: 3 reasons to use live chat
Between crazy work hours and life, we find ourselves putting more items into our virtual shopping…
![There’s a chat for that [infographic]](https://d26a57ydsghvgx.cloudfront.net/content/resources/chat-infographic-blog.png)
Article There’s a chat for that [infographic]
Live chat is becoming increasingly important and profitable as a customer engagement platform. In fact, many…
Article Drive your brand to success with proactive chat support
The importance of proactive chat support cannot be underestimated. Part of Zendesk's chat offering is a…
Article Tip of the week: providing targeted support with Zopim
Zopim Chat, like Zendesk, is a powerful and flexible tool with a wide array of customization…
Article Meet the new face of chat
Today, we are excited to introduce you to the first collaboration from Zopim and Zendesk. Zopim…
Article 6 ways to grow your business with live chat support
Chat support is one of the few online tools that provides instant support and personalized responses.…
Article Welcome Zopim
Were excited to announce that we have acquired the award-winning web app company Zopim! Zopim is…
Article 6 tips for the best online customer support
Customers become loyal to a brand when their needs are consistently met, they’re guided in the…
3 tips for effective live chat
We think the solution is clear: Your business needs live chat support. If you already have…
Live Support Chat
[Editor’s note: Ahhhhh, the old days. This post is very much out of date. Visit Zendesk…