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Rethinking customer service skills for the new era of retail

Experts weigh in on tomorrow’s best CX practices

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How to create a stand-out customer service resume

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How Bark disrupted pet retail with a great customer experience…for dogs

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How Brooklinen woke up the bedding industry by going direct-to-consumer

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How Harry’s built a world-class customer support team with Stella Connect and Zendesk

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Help more customers in less time – Americas

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What’s New at Zendesk: September 2018 – Americas

고객 경험
5분 미만

Customer service trends: faster, cheaper, and more human

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Understand and act on your ticket data with Insights reporting

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Debunking the myths of omnichannel customer experience

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How Discord scaled to support 46m monthly active users

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Expert Roundtable: How AI Creates Better, Proactive Customer Experiences

고객 경험
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Fairness in the customer relationship

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5분 미만

The age of the customer: How companies transform their customer experience with Zendesk

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Expert Series: Extending the Zendesk data model with Custom Objects

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(Measure up!) Benchmarks for customer support organizations – Americas

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(Measure up!) Benchmarks for customer support organizations – Europe

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Expert Series: 5 Tips to Grow Sales using Zendesk Chat

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How Squarespace surpasses customer expectations with 24/7 self-service support

고객 경험
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아이덴티티 공유로 고객 충성도 조성

Slack & Zendesk: The future of internal collaboration

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What’s New at Zendesk: June 2018 – Americas

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