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How Live Chat Helps Businesses and Consumers

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다중 채널 고객 서비스 보고서

Zendesk Guide 시작하기: 전략 및 성공 사례

IDC: Supporting Customer Experience Initiatives

4 Crucial Trends for the 2018 Holiday Retail Season

Zendesk의 새 소식: 2017년 11월 – 유럽

Zendesk의 새 소식: 2017년 11월 – 아시아 태평양

Zendesk의 새 소식: 2017년 11월 - 미주

Zendesk scores highest for B2C customer service in Gartner’s CRM Customer Engagement report

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Tips to improve your phone support with reporting and analytics from Zendesk Talk

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From support analytics to customer analytics: data is your competitive advantage

Forrester on the future of omnichannel commerce

Gartner predicts the future of CRM and customer experience

Zendesk & Optimizely: Raising the Bar as a Customer Support Leader

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Providing a great customer experience during the holiday rush

실시간 채팅
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Zendesk on Zendesk: How we provide live chat support

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The Future Of Customer Service Experiences

Chatbots and the future of real-time communication

Evernote가 Zendesk로 셀프 서비스를 제공하는 방식

How to structure your customer support organization

Zendesk on Zendesk: How we provide multichannel support at scale

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Turning customer feedback into actionable insights

What’s New at Zendesk: August 2017

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