Startups

5 reasons why startups choose Zendesk over Fin (formerly Intercom)

App overview for startups

With the right apps, you can provide faster service and reduce customer effort. Get started with these app recommendations for startups.

How the most successful startups handle CX

The most successful startups in our benchmark invested in their customer experience sooner and expanded it faster. Follow their lead with these CX tips for startups.

Why customer service matters for fintech startups

Customers have lost trust in the financial industry, but fintech startups are changing the narrative. Find out how a strong customer service strategy can help.

Messaging tips for startups

Messaging might feel ambitious now, but you can still plan for it down the road, and there are more than a few reasons why you should.

Choosing a customer service solution for your startup

First time shopping for a CX solution? We'll tell you about a few important features you may be overlooking.

Why “valuation is B.S.” to Truora founder Daniel Bilbao

A startups jack of all trades, Bilbao talks sales, hiring, fundraising, and more on the Sit Down Startup podcast.

Startup VC funding

Cooler heads will prevail in the new startups funding landscape. Check out these tips for continued growth and success.