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업무 방식 – 직원 경험에 대한 새로운 구상
넥스트 뉴노멀은 어떤 모습일까요? 바뀐 사무실 생활로의 복귀든, 재택 근무의 장기 버전이든 모든 조직이 이를 위해 노력하고 있습니다. 직원의 니즈와 기대가 높아짐에 따라 인사팀 리더는 직원 경험의 현재와 미래를 반드시 재고해 볼 필요가 있습니다.
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New State of Sales research reveals key factors that boost connection between teams
Zendesk’s 2022 State of Sales report, “Wrangling the Disconnected Sales Org”, has revealed how sales leaders…

Alliants and Zendesk: Empowering companies and customers to create connections
Zendesk recently acquired a minority stake investment in Alliants, which wants to enable the world’s most revered brands to be more customer-centric with a messaging-first approach.

The Center for Humanitarian Technology employs Zendesk solutions for faster aid in Ukraine
The Center for Humanitarian Technology (CFHT) has named Zendesk as a crucial technology partner in the…

Nairobits and NPower Join the Zendesk Foundation’s CX Agent Training Program
Zendesk is excited to announce that two new partners – Nairobits and NPower – have joined…

The New Dynamic Duo: How CX and Product Can Double Growth
Hundreds of entrepreneurs and startup founders from around the world gathered in Vancouver last week for…

Zendesk’s Colleen Berube Wins National ORBIE Award
Zendesk CIO and SVP of Operations Colleen Berube has been named a winner of the 2022…

Zendesk for Employee Experience: applying CX strategies for better internal support
As we enter the “era of the conversation” and the workplace becomes increasingly digital first, it’s…
보도 자료
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1월 18, 2023
Immersive CX is the new way to win and keep customers -
11월 22, 2022
Consortium led by Hellman & Friedman and Permira completes acquisition of Zendesk -
10월 19, 2022
The Zendesk Foundation announces first inaugural Impact Awards recipients -
9월 14, 2022
Zendesk launches new customer sentiment and intent functionality powered by machine learning -
9월 8, 2022
Rising customer expectations makes “exceptional” the new service baseline