The default formatting for Zendesk emails is nice if you’re set up to be a ticketing system. But what if your replies need to look like a normal email response?
If you want to reply to your users with plain text, removing the extra formatting can be a hurdle. The latest tip of the week will show you how to simplify the process!
Head to the forums to learn more
ChatGPT and Google Bard provide similar services but work in different ways. Read on to learn the potential benefits and limitations of each tool.
Zendesk's adaptable Agent Workspace is the modern solution to handling classic customer service issues like high ticket volume and complex queries. This guide explores new features that make agents' jobs easier.
Most businesses rely on a host of SaaS applications to keep their operations running—but those services often fail to work together smoothly. AWS AppFabric and Zendesk aim to fix that problem.
We do AI differently at Zendesk. Here's how we're using it to make customer service teams work better, smarter, and more efficiently.
