Not-so-lonely planet: How to follow the sun and provide global support

Not-so-lonely planet: How to follow the sun and provide global support

February 12, 2014
Not-so-lonely planet: How to follow the sun and provide global support

The World Wide Web ain’t called World Wide for nothing. Customers can come from anywhere, and their support requests arrive any time, day or night, through the multitude of communication channels now available.

Are you looking for ways to support customers globally? Well, we created an ebook just for you.

This detailed resource can help you determine the best ways to provide your customers with the kind of customer service experience that will make them feel valued, regardless of how or when they contact you—or from what part of the planet they reach out to you from.

Large organizations and small companies alike must consider all available options to meet their global support needs. This includes topics like:

  • How big is your team?
  • How complicated are your support issues?
  • Where are your customers?
  • When do their tickets come in?
  • Are mobile apps being used?
  • Are you driving self-service?

Download the ebook and learn about the best practices and key considerations for providing global support.

범람하는 정보를 제대로 이해하고 활용하는 것이 쉽지 않습니다.

Zendesk 뉴스레터에 가입하여 원할 때 읽으세요.

올바른 이메일 주소를 입력하세요.
가끔 Zendesk 제품 및 서비스에 관한 이메일도 보내 주세요. (언제든 수신 취소할 수 있습니다.)
옵션을 선택하세요.

클럽에 오신 것을 환영합니다!

문제가 발생했습니다. 나중에 다시 시도하세요.