Remote helpdesk software

Free-range support with a remote help desk

Great support and a consistent brand experience shouldn’t stop when customers connect with businesses on the go.

Zendesk's remote helpdesk software helps companies meet customers–and their expectations–whether they’re online, in line, or just waking up.

The inside scoop on remote help desk software

Zendesk Support is a help desk. It's remote support. It's ticket management. Go ahead call it help desk software but don't try to tie it down. It's free range after all. And, it connects you to your users wherever they roam on whichever channel they love. All of this, wrapped up in a beautifully simple package that makes everyone go.....awe! (Save the bow.)

알고 계셨나요?

Zendesk messaging and our native SMS channel open the door to support and engagement on emerging channels.

  • 새로운 채널에서 고객과 소통하여 지원 차별화
  • 고객이 이미 사용하는 채널에서 고객과 만나 공감대 형성
  • SMS에서 더 빠른 응답률을 기록하며 신속하게 문제 해결