Optimize your support
operations as you scale
Customer expectations are constantly evolving.
Keep up with them by making sure your customer support operations are in tip-top shape.
Zendesk Support Enterprise Plan
The Zendesk Support Enterprise plan gives your company the tools you need to optimize your support operations as you scale.
Keep team members accountable by giving certain roles the right account permissions. Easily audit changes made to your Support instance with features like custom roles and audit logs.
With custom roles, you can give specific permissions to your agents to see the tickets that just pertain to them.
Global brands on the Support Enterprise Plan
“이제 하나의 Zendesk 인스턴스에서 여러 팀이 함께 일할 수 있어 각 팀이 전문 분야에 집중하는 동시에 공동 작업을 할 수 있게 되었습니다. 또한 Support Enterprise 플랜을 통해 서비스의 품질을 포기하지 않으면서 더욱 효율적이고 비용 효과적인 방법으로 확장할 수 있게 되었습니다.”
고객 서비스 담당 이사
SUPPORT ENTERPRISE PLAN OVERVIEW
95% of customers that upgraded to Support Enterprise said they reduced the complexity of their support operations by up to 75%.자세히 알아보기
Hear from Zendesk General Manager, David Williams, on customer service trends and how to get the most out of the Support Enterprise Plan.웨비나 시청