Jumpstart Your June with New Integrations

Here are the newest integrations from Zendesk to help your team provide top-quality experiences.

Zendesk for Contact Center Dashboards (Support)

Zendesk for Contact Center Dashboards gives you seamless access to your contact center’s core performance metrics and reporting – all in real time and within the familiar Zendesk environment. Gain immediate visibility into real-time and historical contact center metrics. Access all four Zendesk for Contact Center dashboards directly within Zendesk. Monitor agent and team performance effortlessly to make timely, informed decisions.

Reddit by AppDash (Support)

Reddit by AppDash seamlessly connects your Zendesk workspace with Reddit, allowing your team to monitor and engage with Reddit discussions in real time. Simply choose the subreddits and keywords you want to track — whether it’s your brand name, product mentions, competitors, or industry topics — and the integration will automatically create Zendesk tickets for every new Reddit post that matches your criteria. Each Reddit post appears as a ticket, where your team can view the content and reply directly from Zendesk.

Trigger Analyzer 2025 (Support)

Trigger Analyzer 2025 analyzes your trigger setups, tells you why it fired (or not), and the impact of changes. Trigger Analyzer 2025 gives you full visibility into your trigger logic, dependencies, and what might happen if you change it. Whether you’re building something new, debugging something broken, or trying to understand what’s going on, Trigger Analyzer helps you do it without fear.

TransferChain Send (Support)

TransferChain Send brings secure file sharing directly into your Zendesk workflow. Support teams can now share or receive files of any size or type-sensitive documents, diagnostic logs, media files, and more—without worrying about storage limits or data privacy concerns. Every file shared via TransferChain is protected by a patent-pending security protocol, which combines things like client-side & end-to-end encryption, data fragmentation and distributed storage, and blockchain-based authorization.

Additional apps added in June:

StackTome Review Responder (Support) is a Review Optimization platform for eCommerce brands designed for getting more reviews on multiple review platforms. With this app you will be able to not only reply to any service and product reviews you get on Trustpilot, Google Business and Feefo, but also include all the details in the ticket related to the order and customer that left you a review.

Asana by Thackd (Support) gives your Zendesk teammates access to create and link tasks in any Asana project right from the Zendesk ticket. Updates on the Asana task will be posted as internal notes on the Zendesk tickets so you can track progress of the task without leaving Zendesk.

SLA Plus (Support) gives you a fast and flexible way to create and manage SLA rules—all in one place. Whether you’re setting custom conditions, defining alert behavior, or tagging tickets to unlock deeper insights through Zendesk’s analytics tools, SLA App makes the entire process simple, powerful, and lightning quick. Set it once, and let the app automatically adjust for holidays and off-hours.

ZenUnfollow (Support) gives agents a clear view of all tickets where they’re CC’d or marked as Followers — and lets them unfollow in bulk with just a few clicks. Clean up your ticket list and stay focused on what really matters.

Scriba Vox by Doc CX (Support) automatically transcribes voice messages from WhatsApp, Instagram, Facebook and chat, and saves the text directly into the ticket as an internal comment and provides sentiment analysis. Transcriptions are generated in real time and are available in Portuguese, English, and Spanish.

Redacto (Support) helps you maintain compliance and protect customer data by making it simple to locate and remove sensitive files from your Zendesk tickets. Easily find, review, and redact sensitive ticket attachments in Zendesk with a modern, intuitive interface.

SiteSage AI Systems (Support) connects directly to your Zendesk workspace to streamline internal support tasks with focused, high-quality AI tools. With features like auto-tagging and categorization, drafted reply suggestions, on-the-fly translations, and data-aware AI, SiteSage helps your agents move faster, stay consistent, and focus on what actually needs human attention

ContactSwing AI Agents (Sell) seamlessly integrates with Zendesk Sell to provide intelligent communication capabilities. This powerful app enables sales teams to leverage AI-driven assistants for personalized SMS messaging, voice calls, and email campaigns that help convert leads into customers.

Zemplate (Support) is a no-code email template designer. Change colors, spaces, borders and more with simple input and slider controls. Add logos, banners, and more to the header, footer, or background of your emails. Copy the generated code into Email template settings in the Admin Centre.

Disable Ticket Fields (Support) lets you choose which ticket fields to disable for agents. Select the fields you want to disable in the agent interface. The fields will still be visible to the agents but they will not be editable.

Trigger Exporter (Support) you export Zendesk Support triggers to CSV for analysis and auditing. Just open the app and click Export to receive a report that includes things like Trigger name, ID, status, position, and category, all “ALL” and “ANY” conditions, all actions, created and modified dates, and direct edit links for fast access.

New themes added in June:

Electroassist is designed with a beautifully elegant style, featuring a blue body background that enhances its visual appeal. Electroassist is a highly adaptable and fully responsive theme designed for multipurpose use, particularly in the electronics market.

Bucky is a sleek and intuitive Zendesk theme built for easy customization. With powerful built-in settings, you can fully brand your Help Center—no coding needed. Created in honor of the greatest husky, it’s as bold and reliable as its namesake.

Rinzai 128 is a modern and fully customizable Zendesk theme built to elevate your Help Center and Knowledge Base. Powered by Templating API v4, it offers advanced flexibility, seamless design control, and includes the AI Quick Answers feature to boost customer support efficiency.

Atlanta (Pro Version) is a clean, friendly theme with rounded containers and a structured layout. Fully customizable, responsive, brand-adaptable, and AI-ready.

Boston (Pro Version) is a clean, editorial-style dark theme with structured content and minimalist dividers. Fully customizable, responsive, brand-adaptable, and AI-ready.

Las Vegas (Pro Version) is structured dark theme with sidebar navigation and a clear, modern grid layout. Fully customizable, responsive, brand-adaptable, and AI-ready.

Miami (Pro Version) is a bold, modern theme with a dark layout, rounded containers, and strong visual hierarchy. Fully customizable, responsive, brand-adaptable, and AI-ready.

Los Angeles (Pro Version) is a clean, modern theme with large numbered blocks and a clear content hierarchy. Fully customizable, responsive, brand-adaptable, and AI-ready

Seattle (Pro Version) offers a calm and organized layout with an editorial feel — structured blocks, clear headings, and minimalist dividers create a smooth, distraction-free experience. It’s ideal for presenting help content in a clean, easy-to-read format. Fully customizable, responsive, brand-adaptable, and AI-ready.

Denver (Pro Version) features a clear, functional layout with a sidebar for intuitive navigation and a clean grid structure for organizing content. Its design focuses on clarity, space, and simplicity while maintaining a friendly and approachable tone.

Houston (Pro Version) delivers a structured and modern layout using large numbered blocks for intuitive navigation and content scanning — all wrapped in a dark, focused interface.

New York (Pro Version) features a modern, minimalist design with crisp typography and a structured layout that prioritizes clarity and ease of use.