September Integrations to Power Your Productivity

Here are the newest integrations from Zendesk to help your team provide top-quality experiences.

Seel (Support)

Seel revolutionizes e-commerce protection by offering comprehensive Worry-Free Purchase protection and return management solutions that protect both merchants and customers throughout the entire shopping journey. The Seel Zendesk App transforms customer support operations for e-commerce merchants by providing support teams with instant access to protection contracts, claims, and return information directly within their Zendesk interface.

8returns Agent (Support)

8returns Agent is a support app that displays the details of customers’ returns right from their support ticket. It helps support agents to quickly access return information and provide better customer service. The app integrates seamlessly with the 8returns platform, allowing agents to view return details and status without leaving the support interface.

Ticket Fields to User Fields Copier (Support)

Ticket Fields to User Field Copier helps you transfer data in ticket fields to user fields automatically. By specifying the target ticket field ID, the information can be transferred to user fields. Fields that can be copied include name, phone number, tags, details, and notes. You can also customize the process by entering field IDs and keys. If the destination field already contains information, it will generally be overwritten. If the destination field allows multiple values, the new information will be appended instead of overwriting existing content.

Additional apps added in September:

Rulebase (Support) automates QA, compliance, and back-office operations for banks and fintechs. Instead of manually reviewing a fraction of tickets, Rulebase reviews 100% of customer interactions, automatically flagging service quality issues, SLA breaches, and compliance risks in real time.

ZeroSpam (Support) stops spam tickets that fill up your support queue. No more sales emails, fake orders, or robot messages wasting your team’s time. New tickets get checked instantly. Spam gets tagged and moved away from your main queue. Check blocked tickets in the ‘ZeroSpam’ view. Fix mistakes with one click.

User Export Pro (Support) gives Zendesk admins the fastest way to export and analyze user data — without leaving the agent workspace. It applies rich filters (role, tags, organizations, login activity, custom roles) to narrow results, shows instant previews, and exports up to 10,000 records to CSV or JSON with a single click. It’s ideal for audits, compliance checks, BI workflows, and migrations.

Easy Merge (Support) helps support teams work smarter by quickly finding and merging related tickets from the same requester, all without leaving the Zendesk ticket sidebar. By consolidating duplicates into a single thread, agents can provide faster, more accurate resolutions while improving overall ticket hygiene.

Advanced End User Merge (Support) automatically shows potential duplicates in the ticket sidebar, so your agents can merge profiles with a single click.

Primary-From Address Swapper (Support) swaps the main email address of end-user with alternative email address when replying to a message with an alternative email address. Any response by the agent thereafter will be sent to the swapped, alternative address which will replace the main address in the member account information. The original main address will be stored as an alternative address.

Iframe Embedder (Support) allows Zendesk agents to securely embed and display external web pages within the Zendesk interface. By keeping all the necessary tools inside Zendesk, agents can reduce context switching, save time, and improve overall efficiency.

Custom Notifications (Support) helps support leaders communicate effectively with their teams by sending targeted announcements directly within Zendesk. Notifications can appear as top-bar alerts or full-screen modals, ensuring important updates are seen and acknowledged by the right agents at the right time.