How companies thrive after switching from Salesforce to Zendesk
Last updated September 21, 2021
Companies that switch from Salesforce to Zendesk gain innovation, agility, and the ability to deliver superior, modern customer experiences — all while achieving a lower cost of ownership.
Explore this eBook to learn how companies of all types, large and small, have flourished after making the switch from Salesforce to Zendesk. For example:
- Prosper increased CSAT 10% and reduced onboarding time by 50%
- Mediaocean’s help center usage increased 305% and internal satisfaction rose 40%
- Lending Club resolved 12% of inquiries automatically with AI powered auto suggestions
Read these and other success stories to understand how switching to Zendesk can help your company thrive.