Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
Oct 08
Your invitation to Zendesk AI Summit 2025
VIRTUAL | 10AM PDT | 1PM EDT
Join 20,000 service leaders at our biggest digital event of the year, where you’ll discover the AI innovations shaping service. Hear from visionary entrepreneur and AI advocate Reid Hoffman, co-founder of LinkedIn, Inflection AI, and Manas AI. Explore live product demos tackling real-world service challenges with AI. Access exclusive content, guides, and on-demand sessions to shape your AI strategy at your own pace
San Diego | Dallas | Chicago | Phoenix | Miami | Vancouver | New York
Organizations that have embraced AI are delivering outsized impact across the org and delivering better service – leading to happier customers. Join us to dive deeper into these findings followed by a 90-minute, interactive, hands-on workshop centered around AI agents.
The holiday rush is almost here, and today’s shoppers expect personalized service on every channel. But with leaner teams, delivering that level of CX isn’t easy. Join us on August 27th for our Peak season readiness: three strategies to elevate retail CX with AI, a virtual session designed for CX, IT, and operations leaders.
Join us to dive deeper into the latest insights from the Zendesk AI Effect report, followed by a 90-minute, interactive, hands-on workshop centered around AI Agents Advanced.
Join us at the iconic Statler Dallas Hotel, you’ll leave this workshop with a greater understanding of how integrating AI agents with your existing data sources can amplify their impact on your organization – elevating customer experience and business outcomes.
Join us to dive deeper into our latest insights from the Zendesk AI Effect report, organizations that have embraced AI are delivering outsized impact across the org and delivering better service – leading to happier customers.
The holiday rush is almost here, and today’s shoppers expect personalized service on every channel. But with leaner teams, delivering that level of CX isn’t easy. Join us on August 27th for our Peak season readiness: three strategies to elevate retail CX with AI, a virtual session designed for CX, IT, and operations leaders.
Get ready for an unforgettable day in São Paulo on August 27th, 2025. This event offers a unique opportunity to learn and connect with leading professionals, creating memorable moments and revolutionizing the world of service. Join us and be part of a journey that goes beyond the conventional!
The AI Masterclass delivers practical tools, real-world examples, and step-by-step guidance to help you adopt and scale AI. Learn from customer stories, expert-led workshops, and a live Q&A.
Insights and Innovations for CX Leaders is the top AI-powered service event happening June 10th at Limelight Denver. Expect inspiring speakers, impactful networking, cutting-edge AI innovation, and hands-on breakout sessions designed to leave you feeling prepared for what’s next.
Learn how AVON is revolutionizing global employee services by placing human connections and seamless support first. Led by Karolina Michalska, AVON’s People Services team built a unified platform with Zendesk at its core—boosting efficiency, reducing costs, and ensuring consistency for over 5,000 employees worldwide.