Here, there, and everywhere
With Answer Bot in every channel, your team and customers benefit from AI-powered self-service—wherever they need it.
Anywhere you need it to be
Use Answer Bot’s API to extend AI-powered self-service to any channel. With options like easily marking questions as solved, tracking when customers have viewed articles, and indicating when articles suggested aren’t helpful, our flexible APIs allow you to bring Answer Bot into your custom experiences in a way that makes the most sense for your business and your customers.
Answer Bot for Slack has been a game changer for our internal Sales and Customer Success teams. The ability to ask a question in Slack and have a detailed answer directly from our Help Centre within seconds is amazing.
Jack Harrison-Sherlock, Support Operations
Extend your self-service
Zendesk’s developer resources make it easy to customize your Answer Bot experience, no matter the channel or audience.자세히 알아보기 >
Support, right where they need it
Zendesk Embeddables allows developers to embed Zendesk functionality—such as Answer Bot—on Web Widget and Mobile SDKs for both Android and iOS.자세히 알아보기 >
고객이 스스로 문제 해결
Artificial intelligence can help customers self-serve, no matter their channel of choice— learn more about shifting customer preferences and how AI can close the gap.자세히 알아보기 >
Help your agents and customers find the help they need when they need it with the power of AI.자세히 알아보기 >