Free help desk ticketing system
Grab our hand
Customer service. It's truly the lifeblood of any organization. And if you don't offer it, or don't understand how to offer it, don't worry—somebody else will. Zendesk's family of products offers more than a free help desk ticketing system. We offer you the support system that enables you to help yourself.
최신 소식 접하기
A little less talk and a lot more action
- 신속하고 개인화된 지원을 고객이 원하는 채널에서 제공하여 고객과 신뢰를 구축하세요.
- IT teams can effectively track problems, trouble tickets, changes, and assets while still bringing great service to their best customers—other employees.
- 공동 작업, 정보 수집 및 자동화를 위한 효과적인 도구로 상담원의 생산성을 향상시키세요.
- Provide a consistent ticket, making ticket management much easier for the agent to help the customer more quickly solve the issue to their satisfaction.
- Support agents will automatically have access to important information about that customer, including when they last requested support, what the issue was, how it was resolved, and even how long the customer had to wait for a resolution.
The proof is in the pudding
Zendesk Support is intuitive, built with customer support agents in mind. And set-up takes days, not months, which means less training for agents and happier teams overall.실행 예 보기
이에 관한 상세한 정보는 아래에서 살펴보세요.
If your support teams have good tools, they can then focus on having good relationships with users. Learn more around free help desk ticketing systems.