This app allows you to view customer and order details, link orders to tickets, capture payments and even reorder, refund or cancel orders from within Zendesk Sell. Stop scrambling to find order details or switch tabs to perform important actions and focus on what’s important.

Enterprise-grade features without the price tag

There are absolutely no hidden costs or services to sign up for. Simply install the app, authenticate with your Shopify store and instantly upgrade your customer service capability.

Every subscription unlocks the following powerful functionality:

• Search for customers

• View the order history of a customer

• Search for orders across the entire store

• Sort and filter the list of orders

• View the details of an individual order, including product line items, order notes and tags

• View payment and fulfilment information

• View order notes made by the customer

• View custom order metafields

• View customer contact details

• View customer lifetime value

• View order comments and events

• Link an order to a ticket

• Click to view customers, orders and product line items in Shopify

• Restock items within an order

• Refund an order based on line items

• Refund an order in full or by a custom, partial amount

• Mark an order as paid

• Capture a payment on an order

• Duplicate an order on behalf of a customer

• Cancel an order

• Archive an order

• View draft orders

With much more on the way.

Save time and money and close deals faster with this beautifully designed app.

Our simple pricing gives you access to all features for a flat rate of $4.95 per agent, per month. There are absolutely no additional or hidden fees and you'll benefit from all new features as they're released. Start with a free 7 day trial to see how much more efficient you can be with Shopify and Zendesk working together seamlessly!

If you are a large company with custom app requirements or multiple storefronts, contact us to find out how we can help.

One more thing...

If you'd like to retain valuable customers, consider using one of our highly customizable Zendesk themes to upgrade the self-service experience you provide to customers after their purchase. It's been shown that in many cases customers prefer to self-serve and providing them with that ability can keep them happy and increase the probability of them buying from you again in the future. Our team or Zendesk experts are also available to build custom themes, apps or provide general consulting services if you're looking to get the most out of Zendesk!