Online Ticketing System
티켓 작성 시스템이란?
A help desk ticketing system (support ticket system) is help desk software that collects all your customer support requests from various channels and manages them from one place. Zendesk is an omnichannel ticketing system that is a shared inbox for all your customer inquiries. No matter what channel your customer uses to contact your business, your agents always have a complete view of your customer and their journey.
A multi-channel support ticketing system
Customer context in your customer ticket system

How a Zendesk customer support ticketing system helps
Bridge the gaps within your business with our omnichannel ticket system. Start responding to customers across any channel in a seamless way. Connect all your customer data with our open CRM platform, Zendesk Sunshine, to give your agents context about every customer. And detailed insight into your support experience for agents with reporting with Zendesk Explore.
시작하기추가 리소스
Tap into more knowledge
지원 티켓 시스템으로 탁월한 고객 서비스를 실현할 수 있습니다. 이용할 수 있는 모든 훌륭한 기능에 대해 자세히 알아보세요.
Trouble ticket software내부 헬프 데스크Open help deskHR help deskOpen ticket systemHosted help deskProblem tracking softwareSimple ticket systemIssue tracking systemIT help deskIncident ticket systemEnterprise ticketing system