Add external links to Zendesk tickets with the Deeplinks Plus app

Agents often need quick access to external systems, like ERP, CRM, webshops, or websites, to resolve tickets efficiently. Instead of switching between platforms or investing resources into complex system integrations, the Deeplinks Plus app offers a simple solution: it lets you configure and embed external links directly into Zendesk tickets.

Whether it’s connecting to your ERP or CRM system, or linking out to any relevant website, Deeplinks Plus streamlines your workflow, no custom development required.

🚀 Why the Deeplinks Plus App is a game changer

• Add an external link to Zendesk ticket: Seamlessly connect to ERP/CRM systems, webshops, or any external source directly from Zendesk.

• Reduce manual tasks: No more time-consuming searches across multiple platforms.

• Boost customer satisfaction: Keep all relevant customer-related links in one view, providing faster and more efficient support.

💡 Stop wasting time searching! Connect your internal systems to a ticket. Try Deeplinks Plus now!

Core Features

• Connected - Add an external link to a Zendesk ticket effortlessly.

• Zendesk CRM Integration & Zendesk ERP Integration - Sync with external systems using Customer ID or Order ID.

• Merge multiple values into a single URL for streamlined access.

• Buttons remain hidden when no value is available in the source field.

• Activate or deactivate specific buttons in the configuration settings.

• Customize button colors to match your workflow.

• Search - Use parameters to search directly within Zendesk.

Free vs. Plus Version

There is also a FREE Deeplinks App for Zendesk! The free version allows you to create one deeplink, while the PLUS version unlocks multiple deeplinks for greater flexibility and efficiency.

App inquiries

Contact us if you have any questions, comments, or feature requests regarding this app.

About Leafworks

At Leafworks we build custom apps and bring value to your Zendesk implementation project. Feel free to get in touch with us regarding your Zendesk-related challenges. We are happy to develop your Zendesk app. As Zendesk implementation advanced partner & premier partner we look back on long-term and extensive experience.

Our team consists of Zendesk implementation consultants, developers and creatives. We are looking forward to your project. Book a free consultation here. We are happy to hear from you.

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Contact

Mail: zendesk@leafworks.de Web: www.leafworks.de