Share voucher, discount, coupon codes (or any other type of codes) straight from a ticket.

★ Allow agent to insert a voucher code

Via the sidebar app the agent can select a voucher category and insert the voucher code in to a comment.

★ Ease of use for agents

Agents no longer need to leave the ticket to send a voucher code to your customer.

★ Core Features

Categories — Use hierarchy to group vouchers
Import control — Import your voucher codes through a nifty uploader
Manage Vouchers — See available, used, and expired vouchers
GDPR Proof — all your data stays within Zendesk
Macro support — use [voucher_code] in macros to open a pop-up with Voucher Code selection
Macro support for superheroes — use [voucher_code:{unique_id}] and instantly insert a voucher from a specific category. The app takes care of the rest.

★ Expected time savings

Spreadsheets with discount codes: 45-60 seconds per ticket

Logging into e-commerce software: 30-45 seconds per ticket

★ Prerequisites

For this app you'll need to have Zendesk Sunshine's Custom Objects.

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Sparkly, Amsterdam, the Netherlands.