Rakuten Connector by Volvox
Connect your Zendesk with Rakuten
About this app
Elevate Your Support Team's Performance with the Rakuten Connector!
Unleash the power of seamless order data retrieval from the Rakuten marketplace. Provide your agents with lightning-fast insights for exceptional customer support.
Key Features:
- 🔍 Autosearch by Order ID: Effortlessly retrieve order details directly from a ticket field.
- 📋 Detailed Order Information: Instantly view detailed billing and shipping information related to the ticket.
Best experience
Combine this app with our Marketplace channels, and extend the unparalleled Zendesk support experience to every one of your valued Rakuten marketplace customers.
With Volvox, streamline Zendesk to fit your unique requirements. Merge simplicity with customization seamlessly. Dive deeper into the possibilities on our website. For any questions, don't hesitate to contact us. Elevate your support experience today!
Data privacy
Your data is fully secure:- 🚫 No data storage - none of your data is stored anywhere outside of your Rakuten- 🔒 Secure transfer - your data is not passing through any of our servers - it comes directly from Rakuten transferred in a fully secure way using Zendesk's secure proxy
앱 세부 정보
설치 방법
Simply install the app and follow the configuration instructions:
Step 1: If you want the app to automatically lookup your data when you open a ticket, check the Automatic search checkbox and fill in the search criteria.
Step 2: Fill in the ID of the ticket field containing the order ID.
Step 3: Fill in your Rakuten login.
Step 4: Fill in your Rakuten token.
Step 5: If you want the app to only be displayed on tickets with a given tag, enter the tag in Enable tag restrictions.
Feel free to contact us if you need any assistance.
리뷰 남기기
Zendesk 커뮤니티에 나의 경험을 공유해 보세요
플랜 및 가격
Default Plan
$2.00 per agent, per month
This is the default plan all existing apps have. You can change the description and name of this plan, or create new ones.
구입Standard
Free 7-day trial, then $2.00 per agent, per month
Please contact us for bundled pricing with the messaging module (Marketplace channels)
무료 평가판