This App will require you to have an active Sunshine Conversations license. If you would like to learn more about purchasing a Sunshine Conversations license, then please speak to your Zendesk representative who will be happy to help.

The eZSend Many app, developed by Eteg Technology, integrates directly with your WhatsApp numbers available in Zendesk to send notifications through the WhatsApp native channel. Send proactive mass notifications from Zendesk ticket or customer profiles and interact with your customers quickly and efficiently.

Transform the way you engage with your customers on WhatsApp through Zendesk with eZSend Many!

*Send proactive WhatsApp notifications directly through Zendesk's native channel, from customer profiles or tickets. *Create automatic notification campaigns or based on predefined criteria such as ticket tags, user tags, or ticket fields. *Customize notification sending using placeholders provided by the WhatsApp Template. *Integrate multiple WhatsApp numbers flexibly. *Restrict app access by user role or groups.

How eZSend Many works:

*From Zendesk customer profile or a native WhatsApp channel ticket, set up instant, scheduled, or recurring notification campaigns using available WhatsApp templates. Set your WhatsApp notification funnel and let eZSend Many do all the work. *Create WhatsApp templates directly through eZSend Many, without needing to access the Meta dashboard. *Analyze campaign performance from event reports, such as send and read receipts. Reports can also be exported in .CSV format. *If there's no ticket linked to the customer number, a new ticket is automatically created. *In the case of an existing ticket, the sent notification is retained within the same ticket.

Simplify your customer support and elevate your experience to the next level with eZSend Many!