At Altudo, we help our clients deliver exceptional customer experiences, improve engagement & grow their revenue streams.
We help our clients improve customer service, reduce friction in customer engagement, and enable organizations to enable a seamless Omnichannel experience.
We're experts at implementing all facets of the Zendesk stack, enabling you to engage your customers across channels, improve the productivity of your agents, and delight your customers.
We start by understanding your customers – identifying customer profiles, create personas, and map their journey with your brand. Next, we integrate your CX and MarTech eco-system to enable a single view of your customers & seamless brand orchestration across channels & throughout the customer journey.
With over 300 employees spread across 7 countries, our team is a rich combination of CX consultants, experience designers, architects, and implementation specialists. We have deep expertise in consumer internet, eCommerce, Retail, CPG & Financial Services verticals.
We’ve completed 2000+ projects for more than 200 clients including 45 Fortune 500 firms.
We help solve the biggest challenges faced by brands:
Lack of customer engagement & delivering contextual experiences
Creating Omnichannel experiences & brand orchestration across channels
Creating demand at scale for business uplift
Understanding customer needs, mapping customer journeys with your brand
Integrating CX & MarTech stacks, creating a single view of customers
We help you achieve your business KPIs
Zendesk Implementation & CX Strategy
CX tech stack consulting
CX Design and Engagement Analytics
Managed Services
Industry Growth Frameworks
Why us:
Extensive experience in CX strategy & design
Expertise in creating CX & MarTech ecosystems-Partnerships & integrations with market-leading platforms
Trusted by Top Brands - 45+ Fortune 500 Brands served
Recognized by the Experts -10+ Awards Worldwide
2000+ projects delivered- Across 7 Global locations
Extensive Experience - 200+ SMEs across 7 industries
World’s leading brands trust Altudo:
World’s leading brands that work with us to maximize their marketing ROI
FIS, American Express, Honeywell, Invista, Pepsico, Georgia Pacific, Vistusa, Hexagon.. & many more