Rootly
View Rootly incidents and attach tickets
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설치
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Support
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Rootly
Declare Rootly incidents from Zendesk
Connect support agents to Rootly with a view of recent and related incidents inside Zendesk.
Attach tickets to new or existing incidents
View recent incidents
Create new incidents
For more information refer to Rootly's Zendesk integration documentation.
About Rootly
Rootly is the #1 ranked incident management platform used by 100s of fast-growing companies. Manage incidents directly from Slack. Automate tedious processes. Integrates with PagerDuty, Opsgenie, Jira, Google Docs, 30+ tools.
설치 방법
If you're not a Rootly customer and you're interested in learning more about how Rootly can streamline your incident management, please visit rootly.com.
Getting Started
- First generate a Rootly API key by going to User Settings → API Keys.
Click the Install button above (on this page) to install the Rootly app in your Zendesk account.
Enter your Rootly API key generated in step 1 in the API key field.
Navigate to a support ticket and view the Rootly app in the sidebar. If you're asked to install the integration please do so.
Support
Visit rootly.com/help for help and support using the Rootly Zendesk app.
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