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User Data

Displays information about the ticket requester and requesters organization.

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설치

8408

호환:

Support

개발자

Zendesk

The Zendesk Support User Data app gives you customer information, including user and organization details such as tags, ticket activity, and contact, right next to a ticket.

With more context around the customer, your agents get a holistic view of the interactions your customers have had with your organization and can provide a more tailored response.

By enabling this app, You agree to the Built by Zendesk Terms of Use.

설치 방법

To install the User Data app:

  1. Sign in to your Zendesk Support account, then click the Admin icon in the sidebar.

  2. Select Apps > Marketplace, then find the User Data app and click the tile.
  3. On the User Data app page, click Install app in the upper-right corner.
  4. Enter a name for the app, then click Install.

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