Sidebar Search
Search
1682 reviews
설치
2350
호환:
Support
개발자
Zendesk
The Sidebar Search app allows you to search your Zendesk Support for tickets, comments, users, organizations, and topics.
It offers both basic and advanced search functionality so that agents are able to quickly find information to help solve tickets more efficiently. Agents can filter their search by status conditions, assignee, and also by 'create' and 'update' date ranges. In addition, the Sidebar Search application offers search suggestions based on the ticket's subject and custom ticket fields.
By enabling this app, you agree to the Built by Zendesk Terms of Use."
설치 방법
Configure the following app settings, then click Install:
Title: Name for the application.
Custom field IDs: If you would like the Sidebar Search app to suggest the value of custom ticket fields, specify their IDs here, separated by commas.
Show keywords from subject as search suggestion: Select this box if you want the Sidebar Search app to suggest keywords based on the ticket's subject.
Refresh your page for the changes to take effect and your Sidebar Search application is ready to go."
고객이 전하는 이용후기
리뷰 남기기
Zendesk 커뮤니티에 나의 경험을 공유해 보세요