Create and keep multilingual versions of your Zendesk Help Desk up-to-date

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Crowdin is a cloud-based localization management solution that speeds up and automates localization. Crowdin helps tech companies localize their apps, websites, games, emails, blogs, Knowledge Base articles, and other content.

As a company-wide solution, Crowdin gives localization managers, developers, marketers, customer success managers, and translators a place to collaborate – share context, create tasks, generate reports. Flexible and customizable for the specific needs of every team, it will fit into any localization workflow.
With 1.5M registered users, Crowdin is trusted by companies like GitHub, GitLab, Discord, Raspberry Pi, Wrike, Kickstarter, Avast, iFixit, and many more.

Integrating Crowdin with Zendesk ensures localization of your Help Center is automated and agile:

  • Source texts from Zendesk will be uploaded to your Crowdin project automatically and become available for translators you invite to your project.
  • Ready translations arrive in your Help Center at a period you specify (every 3 hours, for example).
  • When there are changes in the source content on the Zendesk side, the source files in Crowdin are updated automatically. Your translators will get notified there’s some new content they need to work at.

Once the content between the two systems is synchronized you can hire a professional translation agency, invite your in-house translators, pre-translate texts with Machine Translation engines, or ask your community to make translations in your project.

To be able to set up the integration you’ll need Crowdin subscription for one of our Organization plans.

Ready for a multilingual Zendesk Help Center? Sign up for 14-days trial and see how smooth localization can be!

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