SQL Connector
Show SQL data next to your tickets
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설치
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Support
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FactBranch
Display customer data from your SQL database in Zendesk. The SQL Connectorapp gives your agents immediate access to the information they need to solve aticket.
The SQL Connector app uses factbranch.com to connect to your database andload customer data. Install the SQL Connector app and create a FactBranchaccount to display up-to-date customer data inside the ticket sidebar. No moretab-switching and manual data lookups for your agents.
Data Sources
By using FactBranch the SQL Connector app connects to a wide range of data sources:
Amazon Aurora & Redshift (using MySQL or PostgreSQL)
Drag-and-Drop Data Pipelines & UI Builder
Use our no-code / low-code tools to create your data pipelines and query yourdatabases.
Pipelines let you run multiple queries in different databases and combine theresults into a single user interface (UI) that you want to display to youragents.
Always Fresh Data
FactBranch fetches fresh data for each request. When an agent opens a ticket,FactBranch queries your database in real-time, ensuring you get the mostrecent data. There are no delays due to caching or syncing.
Simple Setup, Immediate Impact
- Quick to test and deploy: Get SQL Connector up and running within minutes.
- Free 14-day trial: Experience all the benefits without any commitment or need for a credit card.
- Seamless integration: Results are displayed directly in the ticket sidebar.
Video Guides and Documentation
FactBranch hasextensive documentation andstep-by-step video guidesfor all supported data sources. Our goal is to empower users of all skill levelsto set up FactBranch and show their customer data to their agents.
Exceptional Support
Customers love our great support. If you have any questions before (or after) starting your trial, reach out to support@factbranch.com.
Also for Zendesk Sell and Chat
FactBranch is available across Zendesk's ecosystem. We also offer apps for Zendesk Sell and Zendesk Chat.
Ready to Transform Your Customer Support?
Sign up today and make your agents more efficient.
설치 방법
Installing SQL Connector by FactBranch
- Create an account atfactbranch.com.
Follow the instructions to create a data pipeline.
Install the SQL Connector Zendesk app.
- Email support@factbranch.com if you need help.
Available Data Sources
SQL Connector connects to different database engines by using the powerfulFactBranch backend. People use SQL Connector with FactBranch toshow PostgreSQL data in Zendesk Support,connect MySQL or MariaDB to Zendesk Support,display Microsoft SQL Server data in Zendesk Support,show Google BigQuery data in Zendesk Support ordisplay data from Snowflake in Zendesk.
You can also connect to Amazon Aurora or Redshift via our MySQL and PostgreSQLintegrations.
FactBranch is GDPR and CCPA ready. Yourprivacy iscritically important to us.
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