SMS Alert is a powerful and robust online SMS platform capable of sending thousands of SMS messages with just a click. The SMS Alert app is an exclusive tool that equips your Zendesk account with SMS features using our smsalert.co.in service. Send custom SMS with a friendly interface. The customer will also love it, as they will be notified via SMS from your Zendesk CRM, helping increase customer satisfaction and reducing aftersales support and manual work in sending updates to customers.

Improve customer satisfaction with unique features

• send automated sms when status of ticket change.
• send automated sms when assignee of ticket change.
• send SMS to users phone directly from ticket page.