Dialpad

Make phone calls in Zendesk with Dialpad.

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Preview image of app

Dialpad is business communications, simplified. Connect agents, customers, and Zendesk tickets all in one modern phone system.

Note: This integration is available with Zendesk Talk - Partner Edition to Dialpad Pro and Enterprise customers (see zendesk.com/talk/pricing and dialpad.com/pricing for details).

Dialpad Phone System Overview:

  • Intuitive User Experience: Consumer-like usability on any device, built by the founders of Google Voice.
  • One Global Platform: Single interface for voice, video, messaging, and meetings for your entire company—available in 60+ countries.
  • Rapid Deployment Engine: Spin up new support centers, IVRs, and remote agents instantly with modern cloud architecture.

Zendesk Integrations Overview:

  • Faster dialling: Place calls directly within Zendesk, no desk phones or additional apps needed.
  • Automatic ticket creation: Zendesk automatically turns calls and voicemails into tickets for easy record keeping and issue resolution at the end of the call.
  • Integrated customer data: View customer information and ticket history inside Dialpad, and even create tickets directly from the Dialpad apps.

Download our Zendesk Data Sheet to learn more.

앱 세부 정보

호환:
Support
총 설치 수
200+
작성자
Dialpad, Inc
버전
1.0
가격(USD)
Free to install
See pricing details

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4.0

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