New
SummaryFalcon
AI-powered ticket summarization
호환:
Support
개발자
Easyfalcon
About this app
EasyFalcon builds practical AI tools for support teams. SummaryFalcon analyzes Zendesk tickets to generate concise intent summaries, categories, and sentiment so agents can triage faster, respond consistently, and monitor trends. Data disclosure: SummaryFalcon receives Zendesk ticket content and related metadata, processes it on EasyFalcon infrastructure and with OpenAI to generate analysis results, writes those results back to Zendesk, and applies configured retention controls. Privacy policy: https://easyfalcon.com/privacypolicy
앱 세부 정보
설치 방법
Install SummaryFalcon and start getting AI-powered summaries of your support tickets automatically.
리뷰 남기기
Zendesk 커뮤니티에 나의 경험을 공유해 보세요
플랜 및 가격
Starter
Free 7-day trial, then $69.00 per month
1,000 summaries per month• AI intent summary, category, and confidence fields• 100 intent categories with customer-extensible mapping
무료 평가판Growth
Free 7-day trial, then $179.00 per month
5,000 summaries per month• AI intent summary, category, and confidence fields• 100 intent categories with customer-extensible mapping
무료 평가판Professional
Free 7-day trial, then $449.00 per month
20,000 summaries per month• AI intent summary, category, and confidence fields• 100 intent categories with customer-extensible mapping• Customer sentiment• Dedicated Sentiment Dashboard page (contains volume vs sentiment matrix)• Weekly insights newsletter
무료 평가판Business
Free 7-day trial, then $999.00 per month
50,000 summaries per month• AI intent summary, category, and confidence fields• 100 intent categories with customer-extensible mapping• Customer sentiment• Dedicated Sentiment Dashboard page (contains volume vs sentiment matrix)• Weekly insights newsletter
무료 평가판