GrowON is a premier Zendesk Implementation and Support Partner, specializing in delivering tailored CX solutions for businesses of all scales—from agile SMEs to global Enterprises.

We don't just install software; we strategically position Zendesk to align with your specific growth stage:

For the SME: We leverage Zendesk's rapid time-to-value and out-of-the-box features, prioritizing quick implementation of core functions like omnichannel messaging and self-service to maximize efficiency without significant upfront complexity. Our focus is on delivering immediate operational gains and a clear, cost-effective path to scale.

For the Enterprise: We architect complex, integrated solutions using Zendesk Sunshine and advanced APIs, ensuring seamless data flow with existing CRMs (e.g., Salesforce) and ERPs. Our implementation strategy includes custom workflows, specialized AI routing, and ongoing optimization to meet global compliance and highly sophisticated B2B/B2C support requirements.

Our Partner Value: With our deep expertise in best-practice support and implementation methodologies, Growon acts as your dedicated extension team, ensuring high platform adoption, continuous performance optimization, and measurable improvements in your CSAT and support efficiency metrics.