At Optimate.me, we specialise in helping businesses scale with software by leveraging AI-driven and industry-leading technology solutions. As Zendesk’s largest Premier Partner in Oceania, with offices across two countries, we take a no bulls**!, results-driven approach to every engagement. By collaborating with other key partners in the Zendesk ecosystem, including Ultimate, Aircall, SweetHawk, and AgnoStack, we empower organisations to optimise their customer and employee experience operations, delivering measurable improvements.

See how we've helped brands like Starbucks and Burger King implement their CX and EX strategy with Zendesk.

Optimate.me are also the developers of optiSync, an advanced integration tool specifically designed for Zendesk customers who want to integrate with other platforms. optiSync ensures seamless communication between your external systems, eliminating duplicate entries and errors while providing a comprehensive 360-degree view of your customers across your entire tech stack. Acting as an ETL (Extract, Transform, Load) solution, optiSync connects source systems like databases or accounting software with Zendesk, transforming and loading data in the correct format to enhance operational efficiency.

Discover more about optiSync here

If you're thinking about implementing or optimising with Zendesk, reach out to a member of our team today for a free consultation call.