NewWave Co., LTD.
회사 소개
亞洲地區提供Zendesk 系統實施/諮詢/訓練/開發/CTI整合/顧問服務，是亞洲地區Zendesk代理商。運用資訊科技，協助客戶數位轉型，創造價值。NewWave專注於顧客體驗(Customer Experience)，全通路(Omni-Channel)整合的領域，CTI整合方案等。 We focus on the Voice Cloud(CTI) solution to help enterprise integrate with Zendesk. A Global Cloud communication provider (China & Taiwan) enabling communication via Omni-channel, Messaging, Voice, Social media, APIs empowering SME, Large scale enterprises & Startups.
-Zendesk reseller, Implements, omnichannel integration with WhatsApp, Line@, WeChat, Youtube, FB...social media.
-Located throughout Asia to provide the most comprehensive, responsive and proactive consulting services to our clients.
-Voice Cloud: focus on the CTI App solution on Zendesk to help enterprise integrates phones with CRM, ERP, Database in a way that the two can interact and communicate with better Customer Expersience.
-AI Chat bot- utlized NLP, AI technology to Improved Contact center productivity
Partner Website:
제공 서비스
Implementation
Development Services
Training
Reselling
System Integrator
BPO
CX Consultant
지역
North America
Western Europe
Eastern Europe
Southeast Asia
East Asia
Global
리뷰 남기기
Zendesk 커뮤니티에 나의 경험을 공유해 보세요