Trustpilot users on the Standard Plan can follow these instructions to install the integration:

1. In your Trustpilot business account, go to Integrations > Customer Support > Zendesk.
2. Click Download.
3. In your Zendesk account, click the *Admin *wheel icon on the left-hand side of the page.
4. Under the Apps section, click Manage.
5. If you’ve installed any version of this integration before, you must disconnect the old before connecting the new one. Hover over the integration and select Uninstall from the drop-down menu, then click Upload private app. If you’ve never used this integration before, click Upload private app.
6. Enter an App Name, then click Choose File. Select the file you just downloaded from Trustpilot, then click Upload.
7. On the next page, enable any role or group restrictions you’d like, then click Install.
8. Once installed, scroll down to the Channels section on the left-hand side of the page. Click Channel Integrations, then click the Trustpilot integration icon.
9. Under the Accounts section, click Add account. Select the domains you want to integrate with Zendesk. You can also include product reviews and review tags, so they'll appear in Zendesk. Then click Submit. On the next page, click Allow to confirm.

Read the full guide for video instructions and to learn how to manage the integration.