Serve your customers in their native language, regardless of yours
Supporting customers in a multi-market environment is a complex challenge, especially considering the language barrier.
Your customers are expecting you to speak their language.
With Blend you can leverage the latest advancements in Neural Machine Translation (NMT) technology, and serve your customers better.
By plugging into our network of 25,000 translation and localization experts worldwide, your company can efficiently produce consistent communications that resonate in the hearts and minds of local users around the globe.
Blend services are trusted by 60% of the world’s Fortune 500 companies.
To learn more about us, check out our website.
Outgoing comments: Zendesk Admin controls which translation type (MT Only/MTPE/Human Only) will be used in each language pair.
Instant Machine Translation for incoming tickets, using generic machine translation engine. So you can basically use the app for incoming comments translation out-of-the-box, free of charge, using your own generic engine API keys!
Blend can assign a different trained machine translation engine for each language pair. For details and pricing, talk with our localization experts!
Our customer support is at your service in case you have any issue. Contact Us
How to use the app