Vivun has created the world’s first software for Presales, helping B2B technology companies build products the market wants for customers ready to buy them. Hero by Vivun unlocks the strategic potential of Presales by keeping product and sales teams aligned, improving product-market fit, accelerating deals in flight and capturing dormant sources of revenue. It provides sophisticated tools for managing presales teams, identifies features the market wants and automatically alerts salespeople when new releases bring opportunities back to life. It transforms the way businesses go to market and makes Presales their most strategic asset.

Hero by Vivun’s Zendesk app allows support agents to stay closely connected with their product management teams by:

• Understanding the development status of product gaps

• Capturing the needs of customers from a product capability point of view

• Gaining visibility into previously recorded account and opportunity gaps in relation to the agent’s customers and users

Companies using Hero by Vivun simply grow faster than their peers. They beat their competition to product-market fit and create happy customers.