What is Kimiyi AI

Kimiyi is an AI Engine that provides effective and efficient customer service through generative AI and LLM. Kimiyi is available 24/7 to answer your customers' questions.

Let customers raise Zendesk tickets while chatting with a chatbot. Kimiyi AI integration for Zendesk allows you to create tickets out of chatbot conversations. By connecting both apps, you can personalize your ticket communication. Train the chatbot with your own materials to handle customer support questions and assist in product recommendations, driving customer purchases and boosting sales.

Once installed, the Kimiyi AI integration for Zendesk lets you:

• Collect customer emails and create tickets from ongoing chatbot chats.• Send created tickets automatically to your Zendesk app.• Support customers 24/7.

A website chatbot responds to customers' questions around the clock. It resolves common problems quickly so customers don’t have to seek help elsewhere — call customer service, write emails, or read FAQs.

Reduce routine work.

ChatBot is a lifesaver for help desk departments. It provides customized responses to repetitive questions so that your agents don’t have to do that. In effect, your team can focus more on more challenging tasks, which improves their motivation and productivity.