Noticast
Noticast: Seamless Team Connection. Instant prompts, enhanced collaboration.
1 reviews
설치
9
호환:
Support
개발자
Omni Wise
Noticast redefines how teams connect and collaborate
The ultimate solution for seamless communication.
In the fast-paced world of customer support, time is precious. Essential information often becomes a confusion, leaving agents struggling to stay updated. These delays not only frustrate customers but also obstructs the efficiency of the entire support team.
🚨Are you tired of toggling between your Zendesk workspace and your email or messaging apps to keep your team informed? With Noticast, say goodbye to wasted time spent juggling multiple platforms. Noticast seamlessly integrates into your existing workflow, making communication more efficient than ever before.🚨
So, what are you waiting for⁉️ Let's team up and change the way you do support. Embrace the power of Noticast and unlock a new level of productivity and satisfaction for your support team.
But wait, there's more
Eye-catching popup notifications that demand immediate attention, ensuring agents notice urgent updates right away and can't ignore them.
Don't miss anything, even when you're offline. Agents receive a personalized pop-up window upon login, containing all missed messages and important updates. Stay informed and updated effortlessly.
Pin messages for preferred durations, ensuring time-sensitive notifications and important announcements remain visible for exactly as long as needed.
Noticast goes beyond just pop-up notifications; messages are stored in a top bar instance too. Agents can seamlessly access unread messages without leaving their ticket.
Noticast is a service of Omni Wise powered by Omni Factors.
설치 방법
After installing Noticast from Zendesk:
As a Zendesk administrator:
Go to the Zendesk nav bar and choose the Noticast app.
- From Navigation bar:
Go to Admin panel, in this screen you can control and customize access for agents.
By granting access to agents, you give them access to all Notifications log and allow them to send broadcast Messages.
By default, each agent has access to the “My Notifications” Screen and top bar notifications list.
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플랜 및 가격
Standard Notifications
Free 5-day trial, then $0.75 per agent, per month
A straightforward plan for hands-on control, allowing users to create and send notifications manually.Ideal for those who prefer direct engagement, this plan offers simplicity and flexibility with user-created notifications.
무료 평가판Rule Based Notifications
Free 5-day trial, then $0.75 per agent, per month
Elevate your messaging strategy with automation. Designed for high efficiency, this plan enables users to set tailored rules that trigger notifications automatically. It provides a powerful way to ensure important messages reach the right people when needed.
무료 평가판Ultimate Notifications
Free 5-day trial, then $1.50 per agent, per month
Unlock full messaging potential, enjoy the straightforward control of manual notifications and the efficiency of automated, rule-based triggers in one powerful plan. Reach your audience on your terms with both flexibility and automation at a bundled rate, maximizing communication impact and value.
무료 평가판