Attachment Storage Offload for Zendesk

Store Files & Attachments Externally to Zendesk

Attachment Storage Offload for Zendesk - EH7P

Are you storing large files and attachments from your customers in Zendesk? There’s now a way to store these files externally, retaining attachment access while saving $$$ on your Zendesk storage costs.

Attachment Storage Offload for Zendesk is a simple app that allows you to quickly reduce your Zendesk storage–saving you money instantly, and free for the first 3GB offloaded!

The app works in the background to move attachments off Zendesk and onto industry-leading, secure, 3rd-party storage systems. Via the sidebar app you retain direct access to these attachments within the Zendesk agent space. A comprehensive dashboard is used to setup and control the offloading process, allowing for options such as retaining an amount of storage in Zendesk, only offloading certain types of attachments, and only offloading once tickets have been closed for a given length of time.

We offer very competitive storage pricing rates, typically saving 90% when compared to Zendesk native excess storage pricing. You also control how long attachments are kept on our systems and can setup final deletion rules for data retention policies, doubling up the tool as a way to manage mass deletions of old attachments.

Bring your own storage as part of our hybrid solution to store offloaded files on your private cloud storage solution such as AWS S3, Google Cloud Storage, Microsoft Azure Storage, Microsoft Sharepoint, or any other cloud storage provider.

With Attachment Storage Offload for Zendesk, you can:

1. Reduce your Zendesk storage costs instantly – often in just a few clicks.

2. Control how long you store customer files in Zendesk with auto-extract features.

3. Maintain easy access to attachments through the sidebar app.

Get started today by registering at https://eh7p.com/zd-offload, or check out the documentation for futher information at https://eh7p.com/zd-offload-docs/

About Attachment Storage Offload for Zendesk

We built Attachment Storage Offload for Zendesk to reduce our storage costs – and now you can too. EH7P is a London-based web app development agency, with vast experience in creating high-impact business applications that propel you to growth, efficiently.

For more information and to learn how we can help you to create bespoke Zendesk apps, custom features for the Attachment Storage Offload, and much more, talk to us at hello@eh7p.com