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Secret Service

Create a Zendesk ticket with an Internal Note.

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설치

18

호환:

Support

개발자

Alex Culligan

  • Quick way to create a new ticket with an Internal Note.

  • Markdown is accepted in the Ticket Description.

  • Available in English and Spanish.

설치 방법

  • To create a ticket, you will need:

    1. Requester's email address.

    2. Ticket Subject.

    3. Ticket Description to submit as Internal Note.

  • Edit ALL Triggers in your account that send notifications when the ticket is created. Add the condition Ticket: Comment is... | Public (See image).

  • Make sure to edit the ticket after it has been created.

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CC Quest

Make CCs the Requesters of Zendesk tickets.

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