주 콘텐츠로 건너뛰기

Out-Of-Office by Saasly

Enhance agents and customer support by activating the out-of-office.

평점 없음

0 reviews

설치

1

호환:

Support

개발자

Saasly

Facing challenges handling customer queries with unavailable support agents?

Saasly offers an automation-driven application for streamlined customer support, providing comprehensive assistance and advanced agent availability monitoring via group and individual filters.

Top Features :

  • Agents have the capability to set Out-of-Office (OOO) status for future dates, enabling them to plan ahead.

  • Agents can define a customized response Automation rule for their Out-of-Office status. During the agent's absence, ticket assignments are restricted until their return.

  • To streamline administrative processes, a clear and comprehensive view is provided, ensuring a simplified experience for administrators.

설치 방법

  • Click on the "Settings" tab in your Zendesk Support account.

  • Navigate to the "Admin Center".

  • In the Admin Center, find and select "Apps and Integrations".

  • From the Apps and Integrations menu, choose "Zendesk Support Apps."

  • Click on "Marketplace" to access the Zendesk App Marketplace.

  • In the Marketplace, use the search function to find the "Out Of Office by Saasly" app.

  • Select the "Out Of Office by Saasly" app from the search results.

  • Choose the "Free Trial" option.

  • Select your Zendesk domain from the options provided.

  • Provide a title for the installation if required.

  • Click the "Install" button to begin the installation process.

  • Once the installation is complete, the application will be displayed in the left-side column menu of your Zendesk Support account.

고객이 전하는 이용후기

리뷰 남기기

Zendesk 커뮤니티에 나의 경험을 공유해 보세요

.zendesk.com

Saasly의 더 많은 앱