The integration of HubSpot and Zendesk enables your support team to conveniently access and generate various HubSpot events right from within a Zendesk ticket. This feature empowers them to deliver accurate responses to customers without having to exit Zendesk or involve your sales team unnecessarily.
Contact Sync: Automatically synchronize contacts when a new ticket is created in Zendesk, ensuring up-to-date customer information.
Sync Control: Enjoy flexibility and control over the syncing process, allowing you to manage data in a way that suits your needs best.
Ticket Updates as HubSpot Activities: Keep your Sales team informed and aligned by receiving ticket updates as HubSpot activities, facilitating seamless communication between support and sales departments.
Deal Creation from Zendesk: Effortlessly create new Deals in HubSpot directly from Zendesk, streamlining the conversion of customer inquiries into potential sales opportunities.
View Contact Details: Access and review detailed contact information from HubSpot within Zendesk, providing valuable insights for better customer interactions.
View Contact List: Easily view the list of contacts associated with a specific contact in HubSpot directly from Zendesk, enabling a holistic understanding of customer relationships.
By integrating HubSpot and Zendesk, your team can optimize their workflows, enhance customer interactions, and improve overall efficiency in both support and sales operations.