Bring the power of AI into your Zendesk support! Check out Swifteq’s Triggers+ChatGPT app — a ChatGPT integration with Zendesk triggers that helps your team by handling repetitive tasks automatically.

It can help lighten the workload for agents and make customer support quicker and smarter. ChatGPT’s AI connects directly to Zendesk triggers, making everything run smoothly.

No more boring, repetitive work or overwhelmed support teams. With this app, you can give fast, personal, and scalable support like never before!

Features That Make Triggers+ChatGPT a Must-Have

✅ Automated Ticket Categorization

Utilize AI to tag tickets with contact reasons and detect customer emotions, enabling more personalized and efficient responses.

✅ Precise Data Extraction

Automatically extract key information from ticket comments and populate relevant fields, minimizing manual data entry and errors.

✅ Auto-Resolution of Thank-You Messages

Detect and close tickets reopened with simple "thank you" messages, reducing unnecessary workload and keeping your queue manageable.

✅ Automatic Ticket Routing

Utilize AI-driven tags to route tickets to the appropriate teams or agents, enhancing workflow efficiency and reducing response times.

✅ Customizable ChatGPT Prompts

Utilize predefined prompts for common support scenarios or create custom prompts to fine-tune AI responses, ensuring alignment with your company's voice and specific needs.

✅ Precise Data Parsing

Convert unstructured ticket comments into structured data, automatically populating ticket fields with essential information.

✅ Seamless Zendesk Integration

Easily embed ChatGPT into your Zendesk workflows with no technical hassle. It’s plug-and-play!

Why Choose Swifteq’s Triggers+ChatGPT Automation App?

🎯 Focused Agent Productivity

Automate repetitive tasks and let your agents focus on complex, value-driven interactions.

⏱️ Reduce Ticket Handling Time

By automating routine tasks, your support team can resolve tickets more quickly, improving overall efficiency.

🤩 Happier Customers

Deliver personalized, timely, and effective solutions that leave your customers impressed.

💡 Empower Your Support Team

Free your agents from repetitive tasks, enabling them to focus on complex customer interactions and deliver exceptional service.

💼 Operational Efficiency

Streamline workflows with AI-driven automation, reducing manual interventions and accelerating ticket resolution times.

🔒 Improved Accuracy and Consistency

Minimize human errors in data entry and ensure consistent ticket handling across your support team.

🛠️ Easy No-Code Setup

With a no-code setup, integrate the app into your Zendesk environment and go live in under 5 minutes.

📉 Lower Operational Costs

Optimize resources by automating routine queries and reducing the load on your support team.

💼 Strengthen Your Brand

Maintain consistent, on-brand messaging with customizable AI prompts and responses.

📈 Stay Ahead of the Curve

Leverage cutting-edge AI technology to outpace competitors and stay ahead in customer support excellence.

Get started in few easy steps. Check out our help center for more guidance.

1. Click the Install button to install the application in Zendesk, then open the app from the navigation menu

2. Create a new Swifteq account from the app's page: learn how

3. Authorize the app to access your Zendesk account via the API: learn how

4. Obtain your OpenAI API key. You can get one from here. You will need a paid OpenAI account with a credit card added to it.

5. Create and configure your ChatGPT workflows to categorize, translate, parse, or do anything else with tickets. When prompted, enter your OpenAI API key

6. Enable the ChatGPT automation on your Zendesk account, and watch your support process transform."

Support and Resources:

For assistance or more information, visit our support page or contact our support team directly through the app.

About the Developer:

Triggers+ChatGPT App is developed by Swifteq, a qualified Zendesk technology partner. Our suite of Automation, Help Center, and Agent-Assist Zendesk apps help Support Teams work smarter while keeping the customer experience at the center of everything they do.

Ready to transform your Zendesk support with AI?

👉 Start your free trial now and experience the future of customer service.