Help Center Export by Swifteq is a free, user-friendly tool designed to streamline the management of your Zendesk Help Center.

This app makes it effortless to export and share your Zendesk knowledge base (KB) content — saving you time and helping you deliver content anywhere, anytime.

Whether you’re creating backups, distributing guides, or archiving essential information, Help Center Export is your one-stop solution.

Features: What Makes Help Center Export a Must-Have?

✅ Comprehensive CSV Export

Seamlessly export all your Zendesk Help Center articles, including metadata such as titles, sections, links, labels, and updated times, into a single CSV file for easy analysis.

✅ Quick and Easy Article Exports

Export your entire Knowledge Base in just a few clicks. Say goodbye to time-consuming manual processes!

✅ Broken Link Detection

Automatically identify and export various types of broken links—including internal, external, images, and videos—ensuring your help center remains reliable and user-friendly.

✅ Support for Multiple Languages

Manage and export articles across different languages within your Zendesk Help Center, catering to a diverse customer base.

✅ Data Security Assurance

Your data is accessed securely via Zendesk's API, with all information removed automatically after the export is generated, ensuring your content remains protected.

✅ Effortless Integration

The app integrates directly with your Zendesk platform, allowing for secure and efficient data access without disrupting your existing workflows.

Benefits: Why Choose Help Center Export?

⏱️ Time-Saving Efficiency

Quickly obtain a holistic view of your help center's content, enabling you to plan audits, updates, or revamps without the need for manual data collection.

🔍 Improved Content Quality

By detecting and addressing broken links and images, you enhance the reliability and professionalism of your help center, leading to a better user experience.

📈 Enhanced Decision-Making

Access to detailed article metadata in one place allows you to make informed decisions regarding content updates, restructuring, or optimization strategies.

🌍 Increased Accessibility

Provide offline access to your Knowledge Base, enabling users to find the information they need anytime, anywhere.

🔄 Maintain Workflow Efficiency

Integrate smoothly into your Zendesk workflow so your support teams can focus on what matters most—helping customers.

🔐 Peace of Mind with Backups

Safeguard your content with regular backups to ensure you never lose important knowledge base data.

🤝 Better Team Collaboration

Exported data can be shared across teams, facilitating collaborative efforts in content management, quality assurance, and customer support.

💰 Cost-Effective Solution

As a 100% free tool, Help Center Export provides valuable insights and functionalities without impacting your budget, making it an ideal choice for businesses of all sizes.

🔒 Secure Data Management

Rest easy knowing your exported data is handled with care, ensuring compliance with privacy and security standards.

Get started in few easy steps

1. Sign up for an account at swifteq.com/zendesk-kb-export

2. Connect Swifteq to Zendesk Support. This will allow us to load your kb articles only.

3. Go for a coffee or two ☕️

4. Get the export in your email inbox.

Support and Resources:

For assistance or more information, visit our support page or contact our support team directly through the app.

About the Developer:

Help Center Export App is developed by Swifteq, a qualified Zendesk technology partner. Our suite of Automation, Help Center, and Agent-Assist Zendesk apps help Support Teams work smarter while keeping the customer experience at the center of everything they do.

Start your free export today and take the first step towards a more organized and reliable Help Center.

👉 Start Using Help Center Export Today!