Ultimate is the customer support automation platform you won’t outgrow. Built for CX, powered by AI. Leveraging the latest conversational and generative AI technology, our Triage & Response Automation solution empowers brands to
- Provide instant, 24/7 customer resolutions in 109 languages
- Maximize productivity and minimize effort for support teams
- Scale support capacity without scaling costs
What makes Ultimate different from other bot and automation providers?
Our seamless integration with Zendesk allows you to:
- Retain all of your conversation data in Zendesk, not a third-party app
- Route and enrich Zendesk tickets
- Create smart escalations to human agents
- Measure your bot's performance in Zendesk
We support custom integrations with your existing tech stack to:
- Capture unique inputs like order numbers and tracking IDs to personalise each interaction
- Provide your customers with real-time information from your data warehouse
- Process API calls to enable end-to-end automation for workflows like returns and exchanges
With 6+ years of industry expertise:
- We’re innovators in the field of support automation and constantly work to bring you the latest advances in conversational and generative AI technology
- Global brands like Zendesk, DeepL, Finnair, and TransferGo trust our AI-powered solution
- We take security seriously — we’re proud to be GDPR and SOC2 type-2 compliant
Ready to start your automation journey?
Find out your automation potential by scheduling a free consultation with one of our AI Experts.