What is the Centribal Platform?

The Centribal Platform is a conversational tool for creating, managing and training bots, which integrates with your customers' favorite channels and ticketing tools, to offer complete traceability and an excellent customer experience.

We present the Centribal Platform in 1 minute in the following video.

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How do Zendesk and the Centribal Platform work?

The Centribal Platform offers companies self-management of all tasks that are directly related to dealing with the client, from the same tool. In addition, thanks to its connection with Zendesk support and Zendesk chat, it offers the possibility of incorporating agents into conversations, keeping track of them and offering full traceability.