Download a ticket's attachments in one click

GDPR / HIPAA / CCPA — Delete tickets, delete users. Automagically.

Macros & Dynamic Content language. Create templates/scenarios in a Macro.

Start the outbound conversation with a Proactive Ticket, Message and Campaign

Automate bulk suspended ticket process. Manage spam with the help of rules in your Zendesk.

Display ticket metrics to agents

Export everything, any way you want

Save time, send vouchers/coupons/discounts

Tables in tickets, finally.

One click access to your business systems

Tickets from a different perspective

Show your current call queue to agents

Keep track of your agents' skipping behaviour

Collaboration between Finance and Customer Service teams

Better insights of your call queue