BombBomb is a video email platform that makes it easy to record, send, and track video messages directly within Zendesk. By replacing some of your plain, typed-out text with a smiling face, some personality, and even a screen recording, Customer Success teams are building trust and relationship, resolving issues more quickly, and delivering an experience that improves client satisfaction.

Customer Success teams are constantly striving to provide a better customer experience - to get the tone right, to reach resolution quickly, and to create successful and satisfied users.

While most Customer Success teams rely exclusively on plain text emails, phone calls, and maybe a few canned videos to relay their most important messages,

BombBomb gets your team face to face with your customers to get the tone right, communicate more clearly and directly, and build relationships with customers. Seamlessly layer one-to-one and pre-recorded videos, screen recordings, and video macros into your processes to reduce resolution time and increase customer satisfaction.

Screen recording allows team members to switch between themselves, their screens, and both themselves and their screens on the fly so customers can follow along better than ever - and have detailed, natural language, show-and-tell instruction they can refer back to again and again.

North America
파트너 유형
App Developer

Zendesk가 만든 앱

고객이 전하는 이용후기

여러분의 소중한 의견을 기다립니다. 첫 번째로 이용 후기를 쓰세요.

제품이 마음에 드시면 프로젝트에 관해 BombBomb와 상담을 나누시기 바랍니다.