Pipedrive is a powerful sales CRM and pipeline management software. By integrating Zendesk with Pipedrive, sales and support reps can see the bigger picture and improve their customer communication.The Pipedrive–Zendesk integration allows reps to access Pipedrive customer information from Zendesk and vice versa, seamlessly create tickets directly from Pipedrive and open new deals from Zendesk. This eliminates the need to switch between apps, enabling faster resolutions and a more efficient sales workflow.After installing this app, Pipedrive users can create tickets directly from deals and view the following information from Zendesk:

• Ticket number, subject and status

• Ticket creation date and last update time

• Participants

And Zendesk users can create deals directly from support tickets and view the following information from Pipedrive:

• Person name

• Organization

• Deal title and status

• Deal value and currency

• Deal creation date

Pipedrive is committed to safeguarding customer data. For more information, see our Terms of Service, Privacy Notice, and Trust Centre.