CloudTalk for Sales

This extension is available to all customers on a Zendesk Suite plan or Customers with Sales + Talk Partner Edition. Learn more at https://www.zendesk.com/pricing.

Why choose CloudTalk + Zendesk Sell?

🌍 160+ international numbers: Build trust and connect with prospects worldwide using local phone numbers.
⚙️ 70+ productivity features: Power Dialer, Parallel Dialer, Smart Dialer, click-to-call, and workflow automation help your team reach more leads with less effort.
💰 Flexible pricing: Plans start at $29/user/month with no minimum commitment. Start a free demo—no credit card needed.

Effortless Integration for Faster Sales

With two-way sync, CloudTalk and Zendesk Sell keep all your call data, contacts, and deal details aligned. In just a few clicks, your integration is ready to go—no IT help required.

As soon as a call comes in, a real-time CloudTalk panel shows the caller’s profile in Zendesk Sell. Agents can review deal stages, past interactions, and notes before answering. After the call, CloudTalk automatically logs the call activity, duration, outcome, and recording link to the relevant contact or deal—keeping everything organized without manual work.

Reach More Prospects with Less Effort

💡 Power Dialer: Create outbound calling campaigns and let CloudTalk dial prospects automatically, helping your team connect faster and focus on conversations instead of searching for numbers.
💡Parallel Dialer: Maximize outbound productivity by dialing up to 10 leads at once. CloudTalk’s Parallel Dialer skips voicemails automatically and connects reps only to real prospects.
✨ Click-to-Call: Dial any phone number in Zendesk Sell or any website in a single click—no copy-pasting needed.
✅ Automatic Logging: Every call, voicemail, and note syncs back to Zendesk Sell in real time so you never lose track of a prospect.

Centralize Communication & Optimize Workflows

With CloudTalk’s Smart Dialer and Click-to-Call, your sales reps save hours every week and keep all outreach in one place. Add customizable tags to calls to categorize prospects by funnel stage, priority, or any criteria you choose.

Use workflow automation to trigger follow-up SMS messages after specific call outcomes, like no answer or voicemail left. This keeps deals moving forward even when prospects can’t pick up.

Real-Time Insights & Performance Tracking

Access advanced analytics in CloudTalk’s dashboard to monitor call volumes, team performance, and key metrics. Use this data to coach reps, spot bottlenecks, and continuously improve your sales process.

Conversation Intelligence

Let AI automatically transcribe calls, summarize key points, and capture sentiment in real time. Conversation Intelligence helps your sales team pinpoint customer needs, identify objections, and coach reps with data-driven insights—so you can improve performance and close more deals.

AI Voice Agents

Automate routine sales calls like follow-ups, reminders, and lead qualification with human-sounding AI Voice Agents that work 24/7.